Description
Access to energy and utilities assistance is essential, especially to those who already qualify for or are already enrolled in utility affordability programs, to support reducing the energy burden on frontline communities. King County, working closely with local jurisdictions and utility partners, will explore the development of a “one stop shop” for residents countywide to learn about and apply for a wide range of affordability programs focused on energy, utilities, and home efficiency resources. King County will coordinate with regional public and private utilities providers to explore establishing or enhancing a utility “one stop shop” website, auto enrollment agreements, proactive relief for customers with past due or disconnect orders, and the implementation of language access and technical support. This County-led effort has the potential to reduce administrative burdens on program staff and households by developing a single application and eligibility process that could be integrated and aligned with existing County affordability programs such as ORCA Lift, Assessor low-income discount programs, or Washington Apple Health enrollment. King County will increase enrollment in affordability programs by expanding language services and support for the application process, with the goal of eliminating barriers to energy cost-savings programs to all County residents who may be eligible for these programs.