Description
Improving access to ORCA cards and reduced fare transit cards and programs has been identified as a critical strategy by the County’s community member-based Fares Cabinet. To deliver on this recommendation, King County will enhance access to fare products and programs by partnering with community-based organizations to provide ORCA card distribution and fare education, and by expanding in-person opportunities for riders to access fare-related customer service support throughout the county. This work ensures County residents with barriers to general channels of information (web-based, language access, disability, etc.) have increased opportunities to learn about and obtain public transportation resources through trusted sources in their own communities.